Seeking feedback from our people
The Sky Forum is made up of around 80 employees, elected by peers from across the business, who meet to discuss a broad range of organisational issues, and represent their colleagues' opinions and suggestions. We make sure there is always representation from our senior executives at these meetings including, at least once a year, our Chief Executive Jeremy Darroch.
Through the Sky Forum we have a two-way conversation dialogue with our employees regarding the direction of the company. We inform them of our plans and activities, and listen to their feedback.
Three meetings were held this year, with discussions ranging from employee benefits to customer services to the availability of our products. We have developed action plans to respond to the issues identified. Our dedicated Sky Forum website provides a discussion forum and a blog, as well as directing people to recently asked questions and answers and providing an area for them to submit ideas to make our products and our workplace even better.
