Making our products accessible
We think all our customers should be able to make the most of Sky and gain all the benefits that access to information, entertainment and communications can bring.
We set the benchmark for accessibility in broadcasting, working closely with key customer groups and influential stakeholders. A recent workshop between members of Sky’s senior leader’s development programme and the Royal National Institute for Blind People (RNIB) saw some of our most talented employees working alongside RNIB members and experts. Sky people developed plans to encourage UK businesses to make their websites and their online content more accessible and inclusive to people with visual impairments.
More Sky staff now understand the importance of accessibility and since the workshop we have, for example, established champions for accessibility in the technology and on demand products areas of our business. We’ve also completed in-depth customer research to help guide the way we develop our work to promote accessibility in the future.
