Technology

Introduction

technology

Broadcast Services

Broadcast Services is responsible for the support and evolution of all Technology underpinning Production and Distribution of Content at Sky.  The focus of the division is on the following:

    • Operation, security, support and evolution of the DTH Satellite and IP Streaming Platforms
    • Delivery and support of Studio Production, Post Production and MAM Infrastructure for Entertainment, News and Sports
    • Delivery and support of the broadcast IT systems supporting the content scheduling and advertising sales across platforms
    • Delivery of broadcast focused cross functional programmes enabling new products and services

The division is made up of over 600 FTEs and comprises 7 key functional areas:

1.      Broadcast Services Strategic Programmes
2.      Broadcast Services Architecture
3.      Broadcast Services Operations
4.      Broadcast Services Support
5.      Broadcast Services Engineering
6.      Broadcast Services Projects
7.      Conditional Access

 


Our customers can call us anytime day or night.

Customer Information Systems

Innovation is at the very heart of our business. In fact, we care passionately about it – and that’s why we’re lean, never averse to taking a few calculated risks, and take a truly Agile approach to the way we work. It’s also why we’re investing in growing our teams and developing our people to keep us ahead of the curve.

We’re always looking for better ways of doing things, and run with the changes this brings. We've helped push boundaries with industry firsts like Sky+ HD, Sky 3D and, our latest development, Sky Go, which lets you watch TV on a range of Mobile and PC devices. Our CIS team plays a critical role in setting the pace of this change for our customers too.

Sky Go 3From developing customer facing websites and mobile apps like Sky.com, Sky Sports and Sky News for iPad to providing the technology behind our business critical customer systems, our focus is to always put the user in control and provide them with choice. CIS has a really broad remit, so you’ll get the chance to go far and do  some really great things too.

Working here is all about combining collaboration and teamwork with empowerment and choice. We avoid bureaucracy wherever possible and champion a culture that believes in trying things out and learning through doing. We’ve also moved beyond traditional testing and developing and use the likes of Groovy & Grails, Cucumber, Ruby, Python, PostgreSQL, Jetty and Cloud computing.

So, if you’re a talented Technical Analyst, Agile Tester, Web Developer or Software Engineer looking to influence the next generation of entertaiSky Player Feb 2011nment and communications technology, this is the place to be.

This is a great time to join us. As we continue to grow, develop and push boundaries even further, for those who can see, and seize, an opportunity, the potential is truly limitless.

Click the ‘search & apply’ button at the top right, using ‘CIS’ in the keyword search.

“Innovation is about change and renewal in the broadest sense. And, because the world aound us doesn’t stop changing, it is a prerequisite for durable, long-term success”           Jeremy Darroch, CEO.

Sky Arts is the broadcast sponsor of the Hay Festival.

Customer Reliability

Customer reliabiltyAt Sky, we’re always looking to do more for our customers. Proud to be the UK's fastest growing broadband and talk provider for over three million homes across the UK and Ireland, Sky Broadband offers two award-winning broadband products and is the only ISP to offer a ‘free up to 20Mb’ broadband service. And Sky Talk won nine out of the ten categories in the uSwitch Home Phone Customer Satisfaction Awards 2011.

Sky Network Services (SNS) is the core of Sky's broadband business and plays a major part in the current and anticipated future success. Our focus is on delivering the highest quality broadband and telephony network, enabling Sky to offer the best broadband and voice products in the market. We operate the second largest next generation Cisco CRS-1 base IP network outside the US. So, join us as a Technical Specialist or Engineer and, if you’ve got a real commitment to our customers, you can be sure of the right platform to develop your skills too. We’re also looking for talented Team Leaders and Reporting Managers for the team.

Based in Braham Street in London’s ‘digitally enlightened’ E1, you’ll be part of an expert team, Technical Specialists will resolve our customers’ most complicated and technical broadband and voice faults directly over the phone. Engineers will work out the root causes of our most complicated problem types and solve them.

Customer reliabilty Technical Specialists and Engineers


You’ll resolve our customers’ most complicated and technical broadband and voice faults directly over the phone. Exploring all aspects of broadband, you’ll use a variety of diagnostic tools to understand their root causes. Most importantly, you’ll combine your astute technical knowledge with the ability to really speak our customers’ language – making sure they get a truly outstanding level of service. 

Educated to HND or higher in a technical computer subject, our Technical Specialists and Engineers need experience of delivering complex Broadband, telephony or network solutions. You’ll also have an understanding of IP Networks and basic routing plus ADSL/ISDN/PSTN/DIALUP or similar, CISCO router configuration and diagnostics up to a CCNA.

Click the 'Search & apply' button to the top right, using 'Customer Reliability' in the keyword search.

Sky TV packages start from £20 a month.

Working in Agile

Greater agility. Greater possibility.

At Sky we use Agile methodology to help us deliver bespoke cutting edge solutions to millions of customers across the web, mobile, broadcast and interactive world.

Our product delivery teams utilise the principles and practices that the Lean, Scrum and XP (Extreme Programming) methodologies offer. We also contribute to the open source community and our technology stack includes Java, Groovy and Grails, PHP and .Net.

15_TechnologyWe don't just believe in better, we deliver it too. We never let huge teams or endless meetings get in the way of our invention. That's why we look for people with natural get-up-and-go who love solving new problems and sharing bright ideas. You'll find life at Sky as fun as it is fast-moving.

If you're a passionate and talented; Developer, Tester, Business Analyst, Product Owner or Scrum Master, then you could start shaping tomorrow's entertainment today with Sky.

 

More than one in three households in the UK and Ireland have already chosen Sky.

Mobile Apps

Sometimes, the only limit to what you can do is your imagination. And that’s certainly true when it comes to the ever-changing world of web and mobile technology.

Mobile appsWe’re a business that believes in putting our customers at the heart of everything we do, so, as their habits change, so do we. The real challenge is staying ahead of the game – predicting, and developing, the right platforms and applications that give our customers the choices they want.

As people become just as likely to follow, say, Sky News on-the-go on their phone or tablet as on their sofa, we have to make sure the experience is just as seamless and user-friendly. That’s what our mobile apps development team think about everyday, and they’re some of the brightest minds and most creative talents around.

We’ve already got some major achievements behind us, with apps for Sky News and Sky Sports Football Centre featuring in the ‘Apple Top 100 Apps of All Time’, not to mention both being in the UK top 10 for unique users. We’ve also won an RTS Innovation Award for Sky News and developed Sky Go, which is revolutionising how people can watch and record, pause and rewind live Sky TV on several devices including iPhone and iPad – wherever they are. Sky Go also recently won a T3 Gadget Awards 2012 - Digital Service Media of the Year.

So, the big question is, as ever, what’s next? We want to keep on pushing boundaries andMobile apps setting the pace for others to follow. That’s why we’re looking to grow this team with even more talented techies who are as passionate about the future potential of app technologies as we are.

From Mobile app Engineers to Developers and Testers, there are lots of routes on offer to come and be part of this ongoing digital revolution.

Naturally, you’ll need a wide variety of skills and a willingness to learn even more. But some of the key things we’re currently looking for are knowledge of Agile development and delivery practices, experience of scripting or automation tools and familiarity with databases, networking and software engineering best practices.

Click the 'Search & apply' button at the top right, using ‘Mobile Apps’ in the keyword search.

Sky Go - T3 Gadget Awards 2012 winner

Sky Go 3

Set Top Box Development

Sky is no longer just a TV company, for years now we have pushed the envelope of innovation to the point where we have a huge breadth of products and services extending far beyond the TV set. This is testament to Sky’s culture of restless innovation and Sky today is a true multi-platform entertainment company.

As part of this relentless drive for innovation we have been on a journey to revolutionise the way that we develop software on Set Top Boxes. Over the last few years we have transformed this process from a waterfall approach towards an agile and continuous process.

Set top box developmentAs a team we constantly strive for improvement and we are on a journey to make embedded software development as Agile as possible and to produce the UK’s finest TV software.

In the coming months we are striving to harness the possibilities we can create by connecting our Sky+ HD box to the internet so that we can offer our  customers an even better experience  through the main TV interface.

We use the most modern tools for development, test and integration of software and we have become experts in making Java work on our boxes with a real focus on quality, reliability and performance.

To continue our journey we are looking for some really talented Developers and QA Engineers to join our team in Osterley. If you are interested you will need real proven expertise in Java in an Agile and Test Driven environment. We have both permanent and contract roles open.

This is a genuinely great time to join our team as we take the software stack outside of theSky Player Feb 2011 box and into a hybrid Web and Box world. Again, for those willing to seize the opportunity we offer an excellent environment and the potential to be involved in the next evolution of our core product.

“Innovation is about change and renewal in the broadest sense. And, because the world around us doesn’t stop changing, it is a prerequisite for durable, long-term success”          

Jeremy Darroch, CEO.